Processing Time
At Gemfinity India, we strive to process and ship your order as quickly as possible. Orders are typically processed within 1-3 business days from the date of purchase. Please note that processing times may be extended during peak seasons or due to high demand.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: Delivery within 4-14 days
Shipping Charges
Shipping charges are calculated based on the weight of the items, shipping method selected, and the delivery destination. The total shipping cost will be displayed at checkout before you complete your purchase.
International Shipping
We are pleased to offer international shipping to most countries. Delivery times and shipping costs for international orders may vary based on the destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the carrier’s website.
Shipping Restrictions
Certain items may be subject to shipping restrictions due to size, weight, or destination. We will notify you if there are any issues with your order that prevent us from shipping to your specified address.
Lost or Damaged Items
Gemfinity India is not responsible for items lost or damaged during transit. However, if your order arrives damaged, please contact our customer service team within 48 hours of receiving your order. We will work with you to resolve the issue as quickly as possible.
Returns and Exchanges
For information on returns and exchanges, please refer to our Returns Policy.
Customer Support
If you have any questions or concerns about your order, please contact our customer support team at email@example.com or call us at [phone number]. Our team is available Monday through Friday, from 9 AM to 6 PM IST.
Thank you for shopping with Gemfinity India!